Help Desk Information

Written on 03/12/2021
Greg Guastavino

Computer/Lenovo Help  

Computer & Lenovo Help

The  Help Desk hours for tech assistance are  8:00 am - 4:30 pm Monday - Friday.

The Help Desk can be reached via email at or by phone - 718.987.2900 Ext. 1111 during those times.  Students can also come to Room 306 during school days.
Please note that it is usually best when students contact the Help Desk themselves as opposed to a parent.  Help Team staff can more accurately troubleshoot the issue when speaking with the student directly.  The Help Desk may also request remote access to the Lenovo to address any issues.